Client Background
Global Fund Evaluating Healthcare Assets
A global investment fund was evaluating an opportunity to invest in one of India’s leading dialysis care providers. Given the sector’s critical importance and growth potential, the client required a thorough validation of the target company’s business plan. The key objective was to conduct end-to-end commercial due diligence (CDD), including an in-depth assessment of market dynamics, competitive positioning, and the operational and financial robustness of the business.

Challenge
Underserved Dialysis Market with High Uncertainty
The Indian dialysis market, while rapidly expanding, remains largely underserved and highly fragmented. With significant gaps in infrastructure and regulatory oversight, the market presented a high degree of uncertainty. This complexity made it difficult for the investor to accurately gauge the target’s long-term viability and scalability.

Healthark’s role
Delivering Comprehensive Investment Diligence
Healthark was engaged to lead a comprehensive diligence effort spanning commercial, operational, and financial dimensions. Our multi-pronged approach included:
- Market and Landscape Assessment We conducted an extensive evaluation of the dialysis market, including policy environment, reimbursement landscape, infrastructure availability, and regional demand-supply gaps.
- Stakeholder Engagement We facilitated interviews and deep-dive conversations with a broad set of stakeholders—dialysis operators, nephrologists, industry experts, and patients—to uncover ground-level insights and validate market assumptions.
- On-site Operational ReviewOur team conducted on-the-ground assessments at the target’s centers to benchmark clinical quality, compliance, staffing models, and patient experience.
- Financial Model ValidationWe scrutinized the company’s financial model using internal MIS and CRM data, testing for realism and stress-testing key assumptions under multiple business scenarios.

Empowering Tomorrow's Healthcare
By combining rigorous commercial due diligence with on-ground intelligence and robust financial benchmarking, Healthark enabled a high-stakes investment in a mission-critical healthcare vertical. Our work not only supported a well-informed decision but also contributed to expanding access to quality dialysis care in underserved regions of India.