Privacy Policy
Last Modified: 20.6.2024
Introduction
Your privacy is critically important to us.
Healthark Insights is a boutique consulting firm catering to the healthcare and life sciences industry. Our office is located at 821, Sun Avenue One, Nr. Shreyas Tekra, Bhudarpura, Ayojan Nagar, Ahmedabad – 380015, Gujarat, India. We can be reached by email on contact@healtharkinsights.com
Healthark Insights (“us,” “we,” or “Company”) is committed to respecting the privacy rights of its customers, visitors, and other users of the Company Website (the “Site”). As a result, we would like to inform you regarding the way we would use your personal data in a simple language. We recommend you read this privacy policy so that you understand our approach towards the use of your personal data. This Policy is only applicable to the Site, and not to any other websites that you may be able to access from the Site, each of which may have data collection and use practices and policies that differ materially from this Policy.
Purpose of this Policy
The objective of creating this Website Privacy Policy (this “Policy”) is to give you confidence as you visit and use the Site, and to demonstrate our commitment to fair information practices and the protection of privacy. The protection and security of your Personal Information and Usage Information (as defined below) is one of our top priorities. This Privacy Policy discloses and explains how we collect, use, share and protect Personal Information, Usage Information or any other information about you. We also provide information regarding how you can access and update your Personal Information and make certain choices about how your Personal Information is used by us.
This Privacy Policy explains what information of yours will be collected by the Company when you access the Website, how the information will be used, and how you can control the collection, correction and/or deletion of information. We will not use or share your information with anyone except as described in this Privacy Policy. This Privacy Policy does not apply to information we collect by other means (including offline) or from other sources. The use of information collected through our Sites shall be limited to the purposes under this Privacy Policy and our Terms of Use to customers.
“The Company”, “We”, or “us” refers to Healthark Insights and “you” refers to a user who has provided any information including Personal Information pursuant to access to the Website and using any features therein.
Data Protection
The Company controls, collects, owns and directs the use of the Personal Information and Usage Information in accordance with the European Union General Data Protection Regulation (GDPR), and in this regard, the Company is the data controller and data processor.
Information Collection
Businesses today revolve around data and it has become imperative for every business that thrives on the digital platform to rely on data. As a result, Healthark Insights collects some information that is prudent for business.
We may ask you to provide us with certain categories of information such as personal information, which is information that could reasonably be used to identify you personally, such as your name, e-mail address, and mobile number (“Personal Information”). We may collect this information through various forms and in various places through the Website, including when you first register with us, when you create a transaction, when you contact us, when you update your information or from time to time or when you otherwise interact with us. The Company may include registration, surveys, and other online forms where users will need to provide Personal Information. While these information are sought for an effective business experience, Healthark Insights promises to make use of these details responsibly and only on a need basis.
In addition to any Personal Information or other information that you choose to submit to us, we may use a variety of technologies that automatically (or passively) collect certain information whenever you access the Website (“Usage Information”). This Usage Information may include the browser that you are using, the URL that referred you to our Website, among other information. Besides this, we also gather generic data from the user’s IP address to know their geographical location, website traffic and more that might help in bettering our efforts in marketing and other processes. We do not acquire any personal information during this process. Usage Information may be non-identifying or may be associated with you. Whenever we associate Usage Information or a Device Identifier with your Personal Information, we will treat it as Personal Information and the conditions relating to Personal Information under this Privacy Policy will be followed. Traffic data, while anonymous, is gathered and analysed for business needs.
On the other hand, we also use cookies to collect data of a user who visit the website. However, the user is flagged off about the same whenever he/she visits the website through a disclaimer. We recommend that the user read the cookies policy before continuing their experience on the website.
Use of information collected
Business Purposes – The Company does not share any Personal Information with any third party without your consent, except when directed by the law. Also, we only utilize the information provided to improve our services and offer products and services promised to the user. At the same time, we might also use the information to verify your details and qualifications.
We will communicate with you using the contact information provided by you in order to respond to any queries that you may have and to provide any information that you may request regarding the Services. We may communicate with you either by written, physical communication, email, telephone, SMS or via notifications on your mobile device. We may also send strictly service-related announcements to you periodically and when it is necessary to do so. For instance, if our services are temporarily suspended for maintenance, we might send you an email, text message, flash notification or telephone call. If you do not wish to receive such alerts, you have the option to unsubscribe from such emails or opt out by sending an email to contact@healtharkinsights.com
Anonymous Information – We procure anonymous information from the user’s IP address, but we never indulge in examining the same to acquire personal information. However, we utilize the details from the IP to understand traffic and help us develop better policies to suit our business interests. At the same time, we may use an anonymous IP to check our server requirements or meet specific website requirements from the client. Further, we may share the traffic data with advertisers or other agencies to help improve our marketing campaigns.
Cookies – We use cookies to acquire user data on the website. Essentially used for understanding user behavior, this data also helps user from re-entering credentials every login. Advertorial or promotional content on the website may also contain cookies and we do not have any control over content from advertisers or other agencies on its website.
Disclosing Personal Information – We disclose personal information only under the following circumstances
- If the government or any regulatory body seeks for information under the law of the land
- Protect and safeguard the rights of the company
- Act against any illegal or frivolous activity to protect the public and the consumer
Sale of Information – We will under no condition sell your information. However, in case the company decides to sell a portion or the entire company, then the data acquired is sold to the buyer as part of sales of all assets including consumer data.
Access to Information – Keeping in mind the company’s interests and that of the other users we do not encourage access to user information. However, we do accommodate individual requests from users or clients to make changes or delete a portion of their information or the entire account. This, however, is done after evaluating the request.
Third party content and links to third party services
Besides its own content and tools, the Website may contain content and information that is supplied by or referred from a third party, and those third parties may collect website usage information and any other information when web pages from any online or mobile services are provided to your browser. We, however, do not hold responsibility for the quality, form, or any other aspect related to the content on the third party website. In addition, when you are using the Website, you may be directed to other sites or Websites that are operated and controlled by third parties that we do not control. We are not responsible for the privacy practices employed by any of these third parties. These other websites may send their own cookies to you, independently collect data or solicit personal information and may or may not have their own published privacy policies. When you leave our Website, we encourage you to read the privacy statements of all third party websites or Websites before submitting any information to third parties. We also, do not account for any loss or damage incurred to the consumer electronically, physically, monetarily, or in any other form, due to the third party website or content.
Data transfer
Your information collected through the Website may be stored and processed in India or any other country in which the Company or its subsidiaries, affiliates or service providers maintain facilities. The Company may transfer information that we collect about you, including Personal Information, to affiliated entities, or to other third parties across borders and from your country or jurisdiction to other countries or jurisdictions around the world. These countries may have data protection laws that are different to the laws of your country and, in some cases, may not be as protective. We have taken appropriate safeguards to require that your information will remain protected in accordance with this Privacy Policy.
Data retention
Your information will be retained with the Company as long as it is needed by the Company to provide Services to you. If you wish to cancel your account or request that the Company no longer uses your information to provide Services, you may contact the Company at contact@healtharkinsights.com
The Company will promptly delete the information as requested. The Company will retain and use your information as necessary to comply with its legal obligations, resolve disputes, and enforce its agreements or for other business purposes. When the Company has no ongoing legitimate business need to process your information, we will either delete or anonymize it.
Children’s privacy
We understand and are committed to respecting the sensitive nature of children’s privacy online. For that reason, the Company does not knowingly collect or solicit personal information from anyone under the age of 13. In the event that we learn that we have collected personal information from a child under age 13, we will delete that information as quickly as possible or de-identify any personal information in that user’s account. If you believe that we might have any information from or about a child under 13, please contact us at contact@healtharkinsights.com
Change of information and cancellation of account
You are responsible for maintaining the accuracy of the information you submit to us, such as your contact information provided as part of account registration. If your Personal Information changes, or if you no longer desire to access the Website, you may correct, delete inaccuracies, or amend information by making the change on our member information page or by contacting us through contact@healtharkinsights.com and we will respond within 24 to 48 working hours of receipt of communication. You have the right to request that we rectify or delete the personal data or restrict the processing of your personal data, if you think they are inaccurate. Furthermore, you have the right to object to the processing based on our legitimate interests as a legal basis. We are required to assess and act on your request. Additionally, you also have the right to data portability if it should become relevant. You have a right to lodge a complaint with your local supervisory authority.
You may also cancel or modify your communications that you have elected to receive from the Website by logging into your user account and changing your communication preferences.
If you wish to cancel your account or request that we no longer use your information to provide you details with respect to our Services and the Website, please write to us at contact@healtharkinsights.com
Opt in
If you wish to opt for receiving non-essential communications such as promotional and marketing-related information regarding the Website and the Services, please send the Company an email at contact@healtharkinsights.com
Changes to the privacy policy
From time to time, we may update this Privacy Policy to reflect changes to our information practices. Any changes will be effective immediately upon the posting of the revised Privacy Policy on the Website. If we make any material changes, we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on the Website prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.
Complaints and Grievance Redressal
If you have any questions or concerns about this Privacy Policy, please feel free to contact us by writing to us at contact@healtharkinsights.com or using the details provided on our ‘Contact Us’ page. We will try to respond quickly to requests, questions or concerns you may have regarding our use of personal information about you. Except where required by law, the Company cannot ensure a response to questions or comments regarding topics unrelated to this policy or Company’s privacy practices.
Consent
By consenting to the terms under this Privacy Policy, you are expressly granting the Company the right to collect, share, transfer, store, retain, disseminate or use the Personal Information/Usage Information collected by the Company from your usage of the Website in accordance with the terms of the Privacy Policy. You may, at any time, withdraw consent for the collection or processing of Personal Information/Usage Information by sending an email to contact@healtharkinsights.com The Company, shall within 24 to 48 business hours delete or anonymize the data collected from you.
Contact Us
If you have any questions or comments about this policy, the ways in which we collect and use your information described below and in our Privacy Policy, your choices and rights regarding such use, please do not hesitate to contact us via email on contact@healtharkinsights.com